Anyone else having trouble?

First, your Backstage user settings are different from your listener profile. Backstage is our user forum, You’ll find your listener profile from the main site.

The question marks are meant to catch your eye to take extra care in those details as a computer cannot verify them for you.

Karma is explained in detain on the invite status page FAQ, cannot get much clearer than that.

We now offer commercial support as well if you have problems understanding the documentation.