When I try to stream with OBS by using slipmat.io Frankie keys and rtmp server copied from my DJ Admin page I get following error message:
Third party servers works perfectly on my OBS without any issues. Problems only with slipmat.io adresses and keys. This has been known already at Saturday and still same issue and I have heard that I’m not the only one who is struggling with this issue.
EDIT: I tested with BWU Helsinki account with same computer and it’s stream key is working like should. My key is broken.
This issue is probably due to recent changes in allowing inactive keys. I’ll push a hotfix today (due in few hours) that adds a better display of your subscription status and fixes the logic that allows all created keys to stream.
If you don’t have an active subscription but want to support Slipmat, you can subscribe here: https://slipmat.io/dj/subscription/ (If you support the community in other ways, feel free to use Frankie Pro for free with a good conscience!)
All Frankie Pro keys are currently allowed to stream without limitations so if you don’t want to pay for your keys, you don’t need to. We’ll keep the support optional until the promised features are online.
Sponsored subscription is an active subscription as well, it just doesn’t automatically renew. There are quite a few different possible subscription statuses:
active, renewing via PayPal
active, renewing using past tips
active, not renewing (gifted / sponsored or per-event-keys)
inactive (gifted but expired, not ever purchased, purchased but cancelled, purchased but suspended due to payment error)
trial active
trial ended
all but the last one (ended trial) are valid statuses for streaming. Ie. if you have ever purchased or have been gifted a subscription, not depending if it’s active or not, you are able to stream with Frankie. Expired trial keys will not work with Frankie.
The upcoming update will add better information of the current status of your keys, clear information on how to purchase and cancel a subscription as well as an option to switch to past tips as a payment method for an active subscription. The subscription statuses are now shown on the homepage and live page as well.
It’s 100% my fault this all became such a dumpster fire. We hurried the whole subscription thing online and while it allowed DJs to support and stream, it might have been smarter to actually polish the thing before pushing to production. Oh well, hindsight 20/20…
