Sponsored subscription is an active subscription as well, it just doesn’t automatically renew. There are quite a few different possible subscription statuses:
- active, renewing via PayPal
- active, renewing using past tips
- active, not renewing (gifted / sponsored or per-event-keys)
- inactive (gifted but expired, not ever purchased, purchased but cancelled, purchased but suspended due to payment error)
- trial active
- trial ended
all but the last one (ended trial) are valid statuses for streaming. Ie. if you have ever purchased or have been gifted a subscription, not depending if it’s active or not, you are able to stream with Frankie. Expired trial keys will not work with Frankie.
The upcoming update will add better information of the current status of your keys, clear information on how to purchase and cancel a subscription as well as an option to switch to past tips as a payment method for an active subscription. The subscription statuses are now shown on the homepage and live page as well.
It’s 100% my fault this all became such a dumpster fire. We hurried the whole subscription thing online and while it allowed DJs to support and stream, it might have been smarter to actually polish the thing before pushing to production. Oh well, hindsight 20/20…