Cache cleared, cookies deleted, site settings cleared, but still can't view

Several viewers reported to me that they were unable to tune into my show last Friday.

As I was attempting to put a troubleshooting guide together, planning to nab screenshots from 313FM’s show tonight, I found I couldn’t watch their show!

Tried both Chrome and Firefox; cleared cache; cleared cookies and site settings and browsing data; tried on both Windows 10 devices and Mac devices. Zero joy. Screenshot included.

Is anyone having success viewing shows currently?

Video demonstrating cookies & settings being cleared: https://drive.google.com/file/d/1WEDfJgByjG9eO_OkaPqnrDq8rbY0QfZK/view?usp=sharing

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Any answers for this please, Admin?